Doctors Foster and Smith is a dream site for fish enthusiasts, and deserving of our TopTenREVIEWS Gold Award. The breadth of their aquarium supplies takes a backseat to no one. Because it is run by two doctors, you know there is extra special attention paid to the quality and quantity of support for the health of your fish and the quality of their watery environment. This aspect might be the tipping point for some customers to bookmark this site for all their aquarium needs. For their outstanding customer service, product availability and ease of accessing what you want to enhance your aquarium hobby, Doctors Fosters and Smith moves up another spot in our updated ratings as one of the best of the best.
Standout Features
- A new banner in 2010 that showcases all their associated sites
- LiveAquaira, one of four sister sites, providing an astounding assortment of aquatic species
- Large number of products to maintain the health of your fish and aquarium
- Extensive customer support, featuring their own television show along with instructional videos
- Wide array of shopper-friendly features
Doctors Foster and Smith have a selection of aquatic life through their LiveAquaria site that is second to none. So vast is their selection of aquatic life, they had to build this sister site from their home page. With nearly 500 species of freshwater fish and over 500 species of saltwater fish, you may not need to go anywhere else for your supply of fish. Along with the freshwater, saltwater, and brackish fish, this site offers abundant freshwater and saltwater invertebrates, plants, rocks, and corals. We were also impressed with the support documentation provided with all these selections. Whether you want Blue Knight Lobsters, Sea Stars, or Anubias nana, you’ve found a place to purchase aquatic life that will give you hours of joy and delight friends and family. Simply amazing!
But the wonders of this site don’t end here. The array of products goes on and on. With the site owners being doctors, it is no wonder that the product offerings for medicinal and health care are strong and varied. Also, the array of products for aquarium care is just as strong. Whether you need controllers, monitors, thermometers, hydrometers, or refractometers, multiple choices can be found here. And it’s the same situation with aquarium décor. Colored aquarium lights, driftwood, and even cattle skull decorations can be had for your tank. If you’re unclear what should be in your tank and want to make informed decisions, you can check out the articles on aquarium décor on that product category page. Like most things with the good doctors, their aim seems as much product diversity as aquarium enthusiast education. You can spend hours on this site just researching what will make your tank the envy of all your friends.
Wow! Double wow!! The amount of customer support material at Doctors Foster and Smith is mind-blowing. We spent over an hour looking at television show downloads from the doctors’ own television show, Faithful Friends®. Then we viewed some of the 23 instructional videos made to help you ensure your fish stay healthy and a stable aquarium environment is maintained. In addition, there are links to a library of articles covering every aspect of what needs to be done to ensure your aquarium works at peak efficiency and your fish thrive. The customer support continues with a blog, a Facebook page, and twitter capabilities. Add to that the phone and email support, and you’ll feel like you’re in a university setting for aquarium care. Though other sites have some fine customer support features, no other site comes close to the number of options available here. It truly shows the depth of care and dedication that the doctors and their staff have for our aquatic friends.
